.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Study Development Award for AI Get in touch with Centers and called a Forerunner in 2 Aragon Research study Planet rumors: AI Representative Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. The firm was actually realized as one of the most important vendor in the artificial intelligence Representative Operating systems report.At the primary of Five9’s development is their vision for The brand-new CX, where Artificial Intelligence Professionals and AI-empowered Person Agents collaborate to supply hyper-personalized customer experiences. The provider just recently presented brand new developments including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of modern technology in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Brokers AI et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually also named an Innovator in The Aragon Research Study Planet for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and also Aragon Analysis Globe for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX Platform, has actually been actually named a winner of the 2024 Aragon Study Technology Award for AI Get In Touch With Centers. In addition, Five9 has actually been actually called an Innovator in 2 Aragon Research Planet documents: artificial intelligence Broker Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025. This awareness coming from Aragon Research emphasizes Five9’s placement as a forerunner in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 document roles Five9 as one of the most
strategic seller ranked in
the record, identifying Five9 s important vision for AI-driven advancement in CX. At the center of the development is Five9’s outlook for The brand-new CX where AI Agents and also AI-empowered Person Brokers team up to provide hyper-personalized, easy consumer experiences. By empowering services to deliver transformative customer interactions while lowering prices and also boosting productivity, Five9 is setting new specifications for AI-powered services in the connect with center business.
AI is actually foundational for developing phenomenal consumer knowledge, and also we are honored to be recognized by AragonAnalysis as impressive for our attempts to move the intelligent call facility forward, pointed out Jonathan Rosenberg, Principal Technology Police Officer as well as Chief of Artificial Intelligence, Five9. Our emphasis has been actually, and also will remain to be actually, assisting services deliver those knowledge with user friendly devices as well as abilities. With each brand new development, our experts take a breakthrough for both Five9 and for the industry as a whole.
The Aragon Investigation Development honor recognizes providers leveraging speculative use of modern technology to certainly not simply adjust as markets modify, however to proactively disrupt as well as inform just how their markets will evolve. Five9 was formally provided with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors event.Five9’s dedication to technology, specifically its own eyesight for combinationing AI Brokers and also AI-empowered Human Agents, is setting a new specification for just how businesses can easily deliver hyper-personalized and also smooth client experiences, pointed out Jim Lundy, Creator, Chief Executive Officer and Lead Professional, Aragon Research Study. This honor and file identity builds on Five9’s commitment to providing AI innovations for CX.
Previously this year, the company offered brand new advancements, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Professionals, that transform the method companies move toward CX, driving far better results for both customers and also brokers. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, gives a comprehensive suite of remedies to electrical power AI-elevated customer experiences that supply much better service end results and also Carry Happiness to CX.
Our consolidated cloud-native offering makes it possible for hyper-personalized client experiences and even more equipped employees, bring in every consumer interaction much more hooked up, simple and easy, and also personal. Relied on by 2,500 +customers and 1,400+ partners worldwide, Five9 brings together the energy of artificial intelligence, our system, and also our folks to drive AI-elevated CX.To find out more, see www.five9.com. Interact along with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Investigation, Inc. and/or its Affiliates. All Liberties Booked.
The recognition of an Aragon Research award victor is actually not an endorsement by Aragon Analysis of any kind of vendor, item, or service. Viewpoint resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What significant awards performed Five9( FIVN) win in 2024 from Aragon Research? Five9 won the 2024 Aragon Research Development Honor for AI Get In Touch With Centers as well as was actually called a Forerunner in two Aragon Research study Entire world documents: AI Broker Operating Systems in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.
What new AI items did Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Brokers to improve consumer expertise administration.Exactly how carries out Five9’s( FIVN )BRAND NEW CX sight impact customer care? Five9’s brand-new CX vision combines AI Agents along with AI-empowered Individual Representatives to provide hyper-personalized, effortless consumerexpertises while lowering expenses as well as enhancing performance.
What was Five9’s( FIVN) calculated position in the Aragon Investigation Planet 2025 document? Five9was set up as the absolute most strategic merchant in the AI Broker Operating Systems in the ICC, 2025 report, identifying their strategic sight for AI-driven advancement in CX. When carried out Five9( FIVN) obtain the AragonResearch Study Innovation
Honor
?
Five9 was actually officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.